Remote Support

Wireless APsDespite the rise of cell phones, texting, email and instant messaging, the phone system is still a central piece of technology to most businesses. As your technology partner, ConnectingBlox doesn't leave out phones. In our managed services programs we support major brands of phone systems, both VoIP and traditional PSTN. For customers looking to upgrade existing systems to newer VoIP technology, we offer sales and support for several high quality systems designed for small and midsize businesses.

Legacy Phone Systems

We know that phones are significant investments for small businesses and tend to fall under the "if it isn't broke, don't fix it" paradigm. So we work hard to keep our customers existing systems operating as long as possible. ConnectingBlox has experience working with major vendors of older key and PBX systems including:

  • AT&T/Lucent/Avaya
  • Nortel/Aastra
  • NEC
  • Toshiba
  • Panasonic
  • Mitel
  • InterTel
  • Comdial
  • Samsung

VoIP and Hybrid Phone Systems

For our customers that have already moved to newer technology, or are ready to make the switch to a new phone system, ConnectingBlox can help define your needs and narrow the choices to systems that are appropriate for your business. We offer direct sales and support of several systems and work with partners to provide sales and support of many others. If your needs fit a system we can directly support then that's great, but if not we'd prefer to point you in the right direction.

Systems with direct sales/support
  • Cisco
  • Kerio
  • Asterisk
  • 3CX
  • FortiVoice
  • D-Link
  • Ooma
  • CudaTel (Barracuda)
  • Fonality (TrixBox)
Systems with partner sales/support
  • Toshiba
  • Samsung
  • Toshiba
  • Mitel
  • Vertical Communications
  • Aastra
  • Alcatel-Lucent
  • ShoreTel
  • Avaya
Cloud Providers
  • Vonage Business (Vocalocity)
  • Level 3
  • Fusion Cloud Voice/Cloud UC
  • Phonebooth
  • 8x8
  • RingCentral
  • Intermedia
  • Comcast Business Voice
  • Nextiva

Advanced Features

One of the advantages to VoIP systems is the easy and cost-effective inclusion of advanced features that make your phone system a more powerful tool. ConnectingBlox can help guide you through all the choices and understand what features will provide the most benefit to your business.

  • Auto-Attendants
  • Automatic Call Distribution (ACD)
  • Automated Dialing
  • Mobile Extensions/Softphones
  • CRM Integration
  • Call Accounting
  • Call Recording
  • Call Monitoring
  • T.38/Internet Faxing
  • Conference Bridges
  • Video Conferencing
  • Paging & Intercoms

Our Preferred Solutions

VMWare Logo

ConnectingBlox has partnered with 3CX for its versatile PBX system. 3CX brings enterprise features to small business phones. Mobile extensions, call queues, face-to-face meetings and much more.

 

 

VMWare Logo

ConnectingBlox has partnered with Fusion for SIP trunking (connecting VoIP systems to the public phone system). Fusion provides reliable SIP services at very affordable rates. Like many of our partner's products, we use Fusion as our primary SIP provider.

 

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